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Dual health plans usually include transportation assistance at no cost

Posted: June 19, 2020

Last updated date: November 17, 2020

If you’re in poor health or have a disability, it can be hard to get around. And if you don’t have a car, or live outside town, getting to care appointments can be a challenge. That’s why dual health plans usually include transportation assistance. Dual health plans are for people who have both Medicaid and Medicare. These plans include many extra benefits and features to help make life easier. You typically get a set number of one-way rides to health appointments at no cost to you.

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Dual health plans offer rides to plan-approved locations.

While dual health plans may offer no-cost rides, you can’t go anywhere you want. For a ride to be covered, it has to be to or from a plan-approved location. It also has to be for taking care of a health care need. 

Transportation coverage may include rides to:

Appointments with health providers like doctors and dentists.

A pharmacy to pick up prescriptions and medical supplies.

Adult day care and other community services.

Wheelchair-accessible vehicles are available as needed.

It’s easy to set up a ride.

Rides for non-emergency needs are usually provided by service partners. Dual plan members simply call the service partner to set up a ride. You may be able to request a ride up to 24 hours in advance. They’ll take you where you need to go, and bring you home again.

See UnitedHealthcare plans in your area.

Dual-eligible or Medicaid plan benefits can change depending on where you live. Search using your ZIP code to find the best plan to meet your health care needs.